{"id":36467,"date":"2026-07-05T09:16:21","date_gmt":"2026-07-05T08:16:21","guid":{"rendered":"https:\/\/routebuddy.app\/privacy-policy-3\/"},"modified":"2026-07-16T06:09:30","modified_gmt":"2026-07-16T05:09:30","slug":"privacy-policy-3","status":"publish","type":"page","link":"https:\/\/routebuddy.app\/ie\/privacy-policy-3\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"36467\" class=\"elementor elementor-36467 elementor-35190\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3750545 elementor-section-height-min-height elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"3750545\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-da39947\" data-id=\"da39947\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-565e646 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"565e646\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy\u200b<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c9dfd6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"3c9dfd6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This Privacy Policy explains how RouteBuddy Ltd collects, uses, stores, and shares your personal data when you use the RouteBuddy App. We are committed to protecting your privacy and complying with our obligations under the EU General Data Protection Regulation (GDPR) (Regulation (EU) 2016\/679) and the Irish Data Protection Acts 1988 to 2018.<\/p>\n<p><span style=\"white-space: pre-wrap;\">Effective Date: 17 June 2026 <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2d8af96 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2d8af96\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1d1aaf9\" data-id=\"1d1aaf9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-422b04e elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"422b04e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0b5c745 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0b5c745\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-03ae3d7\" data-id=\"03ae3d7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41c1dd8 elementor-widget elementor-widget-html\" data-id=\"41c1dd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- Privacy Policy - Ireland (GDPR Compliant) -->\r\n\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Poppins:wght@400;700;800&display=swap\" rel=\"stylesheet\">\r\n\r\n<div class=\"docs-container-privacy-ie\">\r\n  <aside class=\"docs-sidebar-privacy-ie\">\r\n    <h3 class=\"sidebar-title-privacy-ie\">Table of Contents<\/h3>\r\n    <nav>\r\n      <ul id=\"desktop-toc-links-privacy-ie\">\r\n      <\/ul>\r\n    <\/nav>\r\n  <\/aside>\r\n\r\n  <main class=\"docs-content-privacy-ie\" id=\"main-docs-content-privacy-ie\">\r\n  <\/main>\r\n<\/div>\r\n\r\n<style>\r\n\/* --- Global Reset & Variables --- *\/\r\n.docs-container-privacy-ie {\r\n  display: flex;\r\n  flex-direction: column;\r\n  width: 100%;\r\n  max-width: 1200px;\r\n  margin: 0 auto;\r\n  font-family: 'Poppins', -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Helvetica, Arial, sans-serif;\r\n  color: #000000;\r\n  line-height: 1.6;\r\n}\r\n\r\n\/* --- Mobile Layout (Accordions) --- *\/\r\n.docs-sidebar-privacy-ie {\r\n  display: none; \/* Hidden on mobile *\/\r\n}\r\n\r\n.docs-section-privacy-ie {\r\n  border-bottom: 1px solid #e2e8f0;\r\n}\r\n\r\n.accordion-trigger-privacy-ie {\r\n  display: flex;\r\n  justify-content: space-between;\r\n  align-items: center;\r\n  width: 100%;\r\n  padding: 18px 16px;\r\n  background: none !important; \/* Forces background transparent over platform themes *\/\r\n  border: none !important;\r\n  border-radius: 0 !important; \/* Strips rounded capsule edges *\/\r\n  box-shadow: none !important; \/* Suppresses external framework layout outlines *\/\r\n  font-family: 'Poppins', sans-serif;\r\n  font-size: 18px;\r\n  font-weight: 700;\r\n  text-align: left;\r\n  cursor: pointer;\r\n  color: #000000 !important;\r\n  -webkit-tap-highlight-color: transparent;\r\n}\r\n\r\n\/* Prevents framework theme overrides when expanded, focused, or tapped *\/\r\n.accordion-trigger-privacy-ie[aria-expanded=\"true\"],\r\n.accordion-trigger-privacy-ie:focus,\r\n.accordion-trigger-privacy-ie:active,\r\n.accordion-trigger-privacy-ie:hover {\r\n  background: none !important;\r\n  color: #000000 !important;\r\n  box-shadow: none !important;\r\n}\r\n\r\n.accordion-trigger-privacy-ie .chevron-privacy-ie {\r\n  transition: transform 0.25s ease;\r\n  color: #000000 !important;\r\n}\r\n\r\n.accordion-trigger-privacy-ie[aria-expanded=\"true\"] .chevron-privacy-ie {\r\n  transform: rotate(180deg);\r\n}\r\n\r\n.accordion-panel-privacy-ie {\r\n  max-height: 0;\r\n  overflow: hidden;\r\n  transition: max-height 0.3s ease-out, padding 0.3s ease;\r\n  padding: 0 16px;\r\n  font-family: 'Poppins', sans-serif;\r\n}\r\n\r\n.accordion-trigger-privacy-ie[aria-expanded=\"true\"] + .accordion-panel-privacy-ie {\r\n  max-height: 4500px; \/* Accommodates longer clauses securely *\/\r\n  padding: 0 16px 24px 16px;\r\n}\r\n\r\n.accordion-panel-privacy-ie p {\r\n  margin: 0 0 16px 0;\r\n  font-size: 15px;\r\n  color: #333333;\r\n  font-family: 'Poppins', sans-serif;\r\n}\r\n\r\n.accordion-panel-privacy-ie p:last-child {\r\n  margin-bottom: 0;\r\n}\r\n\r\n.desktop-only-heading-privacy-ie {\r\n  display: none; \/* Hidden on mobile *\/\r\n}\r\n\r\n\/* --- Desktop Layout (Split-screen Sticky with Divider) --- *\/\r\n@media (min-width: 768px) {\r\n  .docs-container-privacy-ie {\r\n    display: grid;\r\n    grid-template-columns: 280px 1fr;\r\n    gap: 60px;\r\n    padding: 60px 20px;\r\n  }\r\n\r\n  \/* Sticky sidebar activation + Vertical Separation border *\/\r\n  .docs-sidebar-privacy-ie {\r\n    display: block;\r\n    position: sticky;\r\n    top: 40px; \r\n    height: fit-content;\r\n    border-right: 1px solid #e2e8f0;\r\n    padding-right: 40px;\r\n  }\r\n\r\n  .sidebar-title-privacy-ie {\r\n    font-family: 'Poppins', sans-serif;\r\n    font-size: 18px;\r\n    font-weight: 700;\r\n    margin: 0 0 20px 0;\r\n  }\r\n\r\n  .docs-sidebar-privacy-ie ul {\r\n    list-style: none;\r\n    padding: 0;\r\n    margin: 0;\r\n  }\r\n\r\n  .docs-sidebar-privacy-ie li {\r\n    margin-bottom: 14px;\r\n  }\r\n\r\n  .docs-sidebar-privacy-ie a {\r\n    display: inline-block;\r\n    text-decoration: none;\r\n    color: #555555;\r\n    font-size: 15px;\r\n    font-family: 'Poppins', sans-serif;\r\n    transition: color 0.2s ease;\r\n  }\r\n\r\n  .docs-sidebar-privacy-ie a:hover {\r\n    color: #000000;\r\n  }\r\n  \r\n  \/* Active state triggers explicit underline style *\/\r\n  .docs-sidebar-privacy-ie a.active {\r\n    font-weight: 700;\r\n    color: #000000;\r\n    text-decoration: underline;\r\n    text-underline-offset: 4px;\r\n  }\r\n\r\n  \/* Reset mobile accordion restrictions for desktop view *\/\r\n  .accordion-trigger-privacy-ie {\r\n    display: none !important;\r\n  }\r\n\r\n  .docs-section-privacy-ie {\r\n    border-bottom: none;\r\n    margin-bottom: 60px;\r\n  }\r\n\r\n  .accordion-panel-privacy-ie {\r\n    max-height: none !important;\r\n    padding: 0 !important;\r\n    overflow: visible;\r\n  }\r\n\r\n  .desktop-only-heading-privacy-ie {\r\n    display: block;\r\n    font-family: 'Poppins', sans-serif;\r\n    font-size: 28px;\r\n    font-weight: 700;\r\n    margin: 0 0 20px 0;\r\n    color: #000000;\r\n  }\r\n  \r\n  .accordion-panel-privacy-ie p {\r\n    font-family: 'Poppins', sans-serif;\r\n    font-size: 16px;\r\n    color: #000000;\r\n  }\r\n}\r\n<\/style>\r\n\r\n<script>\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  \r\n  \/\/ Isolated array holding Ireland Privacy Policy clauses precisely\r\n  const termsDataPrivacyIE = [\r\n    {\r\n      id: \"who-we-are-privacy-ie\",\r\n      title: \"Who We Are\",\r\n      paragraphs: [\r\n        `RouteBuddy Ltd is the data controller for the personal data collected through the RouteBuddy App. Our contact details are:`,\r\n        `RouteBuddy Ltd<br>Email: privacy@routebuddy.ie<br>Website: www.routebuddy.ie<br>Registered in the Republic of Ireland`,\r\n        `If you have any questions or concerns about how we handle your personal data, please contact our Data Protection point of contact at the email address above.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"personal-data-we-collect-privacy-ie\",\r\n      title: \"Personal Data We Collect\",\r\n      paragraphs: [\r\n        `We collect and process the following categories of personal data:`,\r\n        `<strong>Account and registration data:<\/strong><br>Full name<br>Email address<br>Mobile number<br>Eircode (optional, used for test centre matching)<br>Password (stored in hashed form)`,\r\n        `<strong>Usage and App data:<\/strong><br>Routes viewed, saved, and practised<br>Test centre preferences<br>In-App activity logs and session data<br>Device type, operating system, and App version`,\r\n        `<strong>Payment data:<\/strong><br>Subscription status and transaction references (payment card details are processed directly by App Store or Google Play; we do not store full card numbers)`,\r\n        `<strong>Location data:<\/strong><br>GPS location data, where you grant permission, used to provide route guidance features`,\r\n        `<strong>Communications:<\/strong><br>Support messages and correspondence you send to us`\r\n      ]\r\n    },\r\n    {\r\n      id: \"legal-basis-for-processing-privacy-ie\",\r\n      title: \"Legal Basis for Processing\",\r\n      paragraphs: [\r\n        `We process your personal data on the following legal bases under Article 6 of the GDPR:`,\r\n        `<strong>Contract (Article 6(1)(b)):<\/strong> Processing necessary to provide you with the App services and fulfil our contractual obligations to you, including account management and subscription fulfilment.`,\r\n        `<strong>Legitimate interests (Article 6(1)(f)):<\/strong> Processing for our legitimate business interests, such as fraud prevention, improving the App, and ensuring App security, provided such interests are not overridden by your rights and interests.`,\r\n        `<strong>Consent (Article 6(1)(a)):<\/strong> Where you have given your express consent, such as for marketing communications, optional analytics, or location tracking beyond what is strictly necessary. You may withdraw consent at any time.`,\r\n        `<strong>Legal obligation (Article 6(1)(c)):<\/strong> Where processing is necessary to comply with a legal obligation to which we are subject under Irish or EU law.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"how-we-use-your-data-privacy-ie\",\r\n      title: \"How We Use Your Data\",\r\n      paragraphs: [\r\n        `We use your personal data to:`,\r\n        `Create and manage your account;`,\r\n        `Provide route practice features and personalised test centre recommendations;`,\r\n        `Process your subscription payments and manage billing;`,\r\n        `Send you service-related notifications, including subscription renewals and updates;`,\r\n        `Respond to your enquiries and provide customer support;`,\r\n        `Improve and develop the App through anonymised analytics;`,\r\n        `Detect, investigate, and prevent fraudulent transactions and other illegal activities;`,\r\n        `Comply with our legal and regulatory obligations; and`,\r\n        `Send you marketing communications where you have opted in to receive them.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"who-we-share-data-with-privacy-ie\",\r\n      title: \"Who We Share Data With\",\r\n      paragraphs: [\r\n        `We do not sell your personal data to third parties. We may share your personal data with:`,\r\n        `<strong>Service providers:<\/strong> Third-party suppliers who process data on our behalf (e.g., cloud hosting providers, payment processors, analytics services), subject to data processing agreements;`,\r\n        `<strong>App Store and Google Play:<\/strong> For billing and subscription management purposes;`,\r\n        `<strong>Legal authorities:<\/strong> Where required by law, court order, or regulatory requirement; and`,\r\n        `<strong>Business transfers:<\/strong> In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction, with prior notice to you.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"international-transfers-privacy-ie\",\r\n      title: \"International Transfers\",\r\n      paragraphs: [\r\n        `Some of our service providers are located outside the European Economic Area (EEA). Where we transfer personal data to countries outside the EEA, we ensure appropriate safeguards are in place, including:`,\r\n        `Standard Contractual Clauses (SCCs) approved by the European Commission;`,\r\n        `Adequacy decisions issued by the European Commission; or`,\r\n        `Other transfer mechanisms permitted under Chapter V of the GDPR.`,\r\n        `You may request details of the safeguards applicable to international transfers of your personal data by contacting us at privacy@routebuddy.ie.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"your-rights-under-gdpr-privacy-ie\",\r\n      title: \"Your Rights Under GDPR\",\r\n      paragraphs: [\r\n        `Under the GDPR, you have the following rights in relation to your personal data:`,\r\n        `<strong>Right of access (Article 15):<\/strong> You have the right to obtain confirmation of whether we process your personal data and to receive a copy of it.`,\r\n        `<strong>Right to rectification (Article 16):<\/strong> You have the right to have inaccurate personal data corrected and incomplete data completed.`,\r\n        `<strong>Right to erasure (Article 17):<\/strong> You have the right to request the deletion of your personal data (the 'right to be forgotten') in certain circumstances.`,\r\n        `<strong>Right to restriction of processing (Article 18):<\/strong> You have the right to request that we restrict the processing of your personal data in certain circumstances.`,\r\n        `<strong>Right to data portability (Article 20):<\/strong> You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.`,\r\n        `<strong>Right to object (Article 21):<\/strong> You have the right to object to processing based on legitimate interests or for direct marketing purposes.`,\r\n        `<strong>Rights related to automated decision-making (Article 22):<\/strong> You have the right not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects.`,\r\n        `To exercise any of these rights, please contact us at privacy@routebuddy.ie. We will respond within one month of receiving your request, as required by Article 12 of the GDPR. This period may be extended by a further two months where necessary, taking into account the complexity and number of requests.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"cookies-privacy-ie\",\r\n      title: \"Cookies\",\r\n      paragraphs: [\r\n        `We use cookies and similar technologies in accordance with the ePrivacy Directive (2002\/58\/EC) and the Irish Statutory Instrument 336\/2011 (European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011).`,\r\n        `We use the following types of cookies:`,\r\n        `<strong>Strictly necessary cookies:<\/strong> Required for the App to function and cannot be switched off. They are set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms.`,\r\n        `<strong>Performance and analytics cookies:<\/strong> Allow us to count visits and traffic sources so we can measure and improve App performance. All information collected is aggregated and therefore anonymous.`,\r\n        `<strong>Functional cookies:<\/strong> Enable enhanced functionality and personalisation, such as remembering your test centre preference.`,\r\n        `<strong>Targeting and marketing cookies:<\/strong> Only set with your prior consent, and used to build a profile of your interests.`,\r\n        `You can manage your cookie preferences through the App settings or your device settings. Please note that disabling certain cookies may affect the functionality of the App.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"data-security-privacy-ie\",\r\n      title: \"Data Security\",\r\n      paragraphs: [\r\n        `We implement appropriate technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include encryption in transit and at rest, access controls, and regular security assessments.`,\r\n        `In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Data Protection Commission (DPC) without undue delay and, where feasible, within 72 hours of becoming aware of the breach, as required by Article 33 of the GDPR. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"data-retention-privacy-ie\",\r\n      title: \"Data Retention\",\r\n      paragraphs: [\r\n        `We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.`,\r\n        `In determining the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, and whether we can achieve those purposes through other means.`,\r\n        `Upon account deletion, we will delete or anonymise your personal data within 90 days, except where we are required to retain it for legal or regulatory reasons.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"changes-to-this-policy-privacy-ie\",\r\n      title: \"Changes to This Policy\",\r\n      paragraphs: [\r\n        `We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy within the App and, where practicable, by email. The revised policy will be effective from the date stated at the top of this document.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"how-to-complain-privacy-ie\",\r\n      title: \"How to Complain\",\r\n      paragraphs: [\r\n        `If you believe that we have not complied with our obligations under applicable data protection law, you have the right to lodge a complaint with the Data Protection Commission (DPC), which is the supervisory authority for data protection in Ireland:`,\r\n        `Data Protection Commission<br>21-25 Canal Road, Dublin 6, D06 F057<br>Website: www.dataprotection.ie<br>LoCall: 0818 114 000`,\r\n        `We would appreciate the opportunity to address your concerns before you contact the DPC, so please contact us in the first instance at privacy@routebuddy.ie.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"contact-us-privacy-ie\",\r\n      title: \"Contact Us\",\r\n      paragraphs: [\r\n        `If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:`,\r\n        `RouteBuddy Ltd<br>Email: privacy@routebuddy.ie<br>Website: www.routebuddy.ie`\r\n      ]\r\n    }\r\n  ];\r\n\r\n  const tocContainerPrivacyIE = document.getElementById(\"desktop-toc-links-privacy-ie\");\r\n  const contentContainerPrivacyIE = document.getElementById(\"main-docs-content-privacy-ie\");\r\n\r\n  \/\/ Render components out of array dynamically\r\n  termsDataPrivacyIE.forEach((section, index) => {\r\n    \r\n    \/\/ 1. Build Desktop Left Navigation Item\r\n    const li = document.createElement(\"li\");\r\n    const link = document.createElement(\"a\");\r\n    link.href = `#${section.id}`;\r\n    link.textContent = section.title;\r\n    if (index === 0) link.classList.add(\"active\");\r\n    li.appendChild(link);\r\n    tocContainerPrivacyIE.appendChild(li);\r\n\r\n    \/\/ 2. 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