Updated as October 2024
These terms and conditions (“Agreement”) govern your use of RouteBuddy services. Please read this Agreement carefully.
TABLE OF CONTENTS
A. INTRODUCTION
B. PAYMENTS, TAXES, AND REFUNDS
C. ACCOUNT
D. PRIVACY
E. USAGE RULES
F. DOWNLOADS
G. SUBSCRIPTIONS
H. CONTENT AND SERVICE AVAILABILITY
I. UPDATES TO OUR APP
J. THIRD-PARTY DEVICES AND EQUIPMENT
K. TERMINATION AND SUSPENSION
L. MISCELLANEOUS TERMS
1. INTRODUCTION
This Agreement governs your use of RouteBuddy services (the “Services”), which provide driving test routes, practice maps, and other related content (“Content”) for learner drivers and driving instructors. By accessing or using our Services through https://routebuddy.app/ or associated platforms, you agree to the terms of this Agreement. RouteBuddy offers updated route data to help you prepare for driving tests.
2. PAYMENTS, TAXES, AND REFUNDS
You may purchase or subscribe to Content through RouteBuddy. Payments include any applicable taxes. You acquire a license to use the Content for personal purposes only by completing a transaction. If you encounter technical issues with purchased Content, your sole remedy will be either the team helping fix the issue or refunding it, subject to RouteBuddy’s discretion.
Subscriptions: Subscription fees are charged after the free trial and automatically renew unless cancelled.
Refunds: Refund requests can be made within 14 days of purchase, provided the Content has yet to be fully accessed or downloaded. RouteBuddy reserves the right to deny refunds in cases of suspected abuse or misuse of the refund policy.
3. ACCOUNT
You may need to create an account to use RouteBuddy services. You are responsible for maintaining the security and confidentiality of your account credentials. If unauthorised activity is detected, please notify RouteBuddy immediately.
4. PRIVACY
RouteBuddy respects your privacy and is committed to protecting your personal information. Please refer to our [Privacy Policy] for more details on how we collect, use, and share your data.
5. USAGE RULES
Your use of RouteBuddy’s Services and Content is subject to the following usage rules:
Content provided by RouteBuddy is for personal use only and may not be resold, redistributed, or used for commercial purposes.
You agree not to engage in activities that could compromise the integrity or security of the Services, including attempting to access restricted areas of the site, reverse engineering, or tampering with the Content or underlying software.
Any improper use, such as sharing Content outside its intended purpose, may result in account suspension or termination.
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6. DOWNLOADS
RouteBuddy allows the download of certain driving test routes and related materials. Once purchased, you are encouraged to download and securely store the Content, as it may not always remain available for future downloads if removed from the platform.
7. SUBSCRIPTIONS
RouteBuddy offers subscription-based services that grant ongoing access to updated driving test routes and other resources. Subscriptions will automatically renew after the free trial ends unless cancelled at least 24 hours before the next billing cycle. Failure to cancel will result in the payment method on file being charged as per the subscription agreement. Any request for a refund is subject to approval. Please note that deleting your account does not automatically cancel your subscription. It is the customer’s responsibility to ensure that the subscription is cancelled before the next payment period to avoid further charges.
8. CONTENT AND SERVICE AVAILABILITY
RouteBuddy strives to keep the platform and Content up to date. However, we cannot guarantee the availability or accuracy of all driving test routes at all times, as they may change due to third-party factors such as updates to test routes by driving exam centres. If you experience any inaccuracies, please notify us, and we will strive to update the Content accordingly.
9. UPDATES TO OUR APP
RouteBuddy may, from time to time, provide enhancements or improvements to the features or functionality of the app, which may include patches, bug fixes, updates, upgrades, and other modifications (“Updates”).
Updates may modify or delete certain features and/or functionalities of the app. You agree that RouteBuddy has no obligation to
(i) Provide any Updates, or
(ii) Continue to provide or enable any particular features and/or functionalities of the app to you.
You further agree that all Updates will be
(i) Deemed to constitute an integral part of the app, and
(ii) Subject to the terms and conditions of this Agreement.
10. THIRD-PARTY DEVICES AND EQUIPMENT
While RouteBuddy services are designed to work on various devices, functionality may be limited on non-supported devices or software platforms. Any issues arising from third-party hardware or software use are outside RouteBuddy’s control, and you are responsible for ensuring your device is compatible with our services.
11. TERMINATION AND SUSPENSION
RouteBuddy reserves the right to suspend or terminate your access to the Services at any time if you breach this Agreement or if there is suspicion of fraudulent or abusive activity. Upon termination, you may lose access to any previously purchased or downloaded Content, and no refund will be provided unless required by law.
12. MISCELLANEOUS TERMS
This Agreement represents the entire understanding between you and RouteBuddy regarding using the Services and supersedes any prior agreements or communications. We may modify or update these terms occasionally, and by continuing to use the Services, you agree to be bound by the updated terms.