{"id":36466,"date":"2026-07-05T09:16:21","date_gmt":"2026-07-05T08:16:21","guid":{"rendered":"https:\/\/routebuddy.app\/privacy-policy-3\/"},"modified":"2026-07-05T09:16:21","modified_gmt":"2026-07-05T08:16:21","slug":"privacy-policy-3","status":"publish","type":"page","link":"https:\/\/routebuddy.app\/us\/privacy-policy-3\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"36466\" class=\"elementor elementor-36466 elementor-35190\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2e4422a elementor-section-height-min-height elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"2e4422a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;display_condition_enable&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-87bd360\" data-id=\"87bd360\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5cb35c9 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"5cb35c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy\u200b<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d68a61b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"d68a61b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>RouteBuddy Inc (&#8220;RouteBuddy,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the RouteBuddy mobile application and related services (&#8220;App&#8221;). Please read this policy carefully.<\/p><p>This Privacy Policy applies to residents of all U.S. states. Additional rights are available to residents of California, Virginia, Colorado, and other states with comprehensive privacy laws, as described below.<\/p><p>Effective Date: June 17, 2026<br \/>Last Updated: June 17, 2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-28301c7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"28301c7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ef2c4c7\" data-id=\"ef2c4c7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-86b5c40 elementor-widget__width-initial elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"86b5c40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-12cc491 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"12cc491\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;display_condition_enable&quot;:&quot;yes&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0341fe0\" data-id=\"0341fe0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-322a3f8 elementor-widget elementor-widget-html\" data-id=\"322a3f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;display_condition_enable&quot;:&quot;yes&quot;}\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- Privacy Policy - US -->\r\n\r\n<!-- Load Poppins from Google Fonts -->\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Poppins:wght@400;700;800&display=swap\" rel=\"stylesheet\">\r\n\r\n<div class=\"docs-container-privacy-us\">\r\n  <!-- DESKTOP SIDEBAR \/ TABLE OF CONTENTS -->\r\n  <aside class=\"docs-sidebar-privacy-us\">\r\n    <h3 class=\"sidebar-title-privacy-us\">Table of Contents<\/h3>\r\n    <nav>\r\n      <ul id=\"desktop-toc-links-privacy-us\">\r\n        <!-- Generated dynamically by JS -->\r\n      <\/ul>\r\n    <\/nav>\r\n  <\/aside>\r\n\r\n  <!-- MAIN CONTENT AREA (Serves Desktop Sections & Mobile Accordions) -->\r\n  <main class=\"docs-content-privacy-us\" id=\"main-docs-content-privacy-us\">\r\n    <!-- Generated dynamically by JS -->\r\n  <\/main>\r\n<\/div>\r\n\r\n<!-- ========================================== -->\r\n<!--                    STYLES                  -->\r\n<!-- ========================================== -->\r\n<style>\r\n\/* --- Global Reset & Variables --- *\/\r\n.docs-container-privacy-us {\r\n  display: flex;\r\n  flex-direction: column;\r\n  width: 100%;\r\n  max-width: 1200px;\r\n  margin: 0 auto;\r\n  font-family: 'Poppins', -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Helvetica, Arial, sans-serif;\r\n  color: #000000;\r\n  line-height: 1.6;\r\n}\r\n\r\n\/* --- Mobile Layout (Accordions) --- *\/\r\n.docs-sidebar-privacy-us {\r\n  display: none; \/* Hidden on mobile *\/\r\n}\r\n\r\n.docs-section-privacy-us {\r\n  border-bottom: 1px solid #e2e8f0;\r\n}\r\n\r\n.accordion-trigger-privacy-us {\r\n  display: flex;\r\n  justify-content: space-between;\r\n  align-items: center;\r\n  width: 100%;\r\n  padding: 18px 16px;\r\n  background: none !important; \/* Forces background transparent over platform themes *\/\r\n  border: none !important;\r\n  border-radius: 0 !important; \/* Strips rounded capsule edges *\/\r\n  box-shadow: none !important; \/* Suppresses external framework layout outlines *\/\r\n  font-family: 'Poppins', sans-serif;\r\n  font-size: 18px;\r\n  font-weight: 700;\r\n  text-align: left;\r\n  cursor: pointer;\r\n  color: #000000 !important;\r\n  -webkit-tap-highlight-color: transparent;\r\n}\r\n\r\n\/* Prevents framework theme overrides when expanded, focused, or tapped *\/\r\n.accordion-trigger-privacy-us[aria-expanded=\"true\"],\r\n.accordion-trigger-privacy-us:focus,\r\n.accordion-trigger-privacy-us:active,\r\n.accordion-trigger-privacy-us:hover {\r\n  background: none !important;\r\n  color: #000000 !important;\r\n  box-shadow: none !important;\r\n}\r\n\r\n.accordion-trigger-privacy-us .chevron-privacy-us {\r\n  transition: transform 0.25s ease;\r\n  color: #000000 !important;\r\n}\r\n\r\n.accordion-trigger-privacy-us[aria-expanded=\"true\"] .chevron-privacy-us {\r\n  transform: rotate(180deg);\r\n}\r\n\r\n.accordion-panel-privacy-us {\r\n  max-height: 0;\r\n  overflow: hidden;\r\n  transition: max-height 0.3s ease-out, padding 0.3s ease;\r\n  padding: 0 16px;\r\n  font-family: 'Poppins', sans-serif;\r\n}\r\n\r\n.accordion-trigger-privacy-us[aria-expanded=\"true\"] + .accordion-panel-privacy-us {\r\n  max-height: 4500px; \/* Accommodates longer clauses securely *\/\r\n  padding: 0 16px 24px 16px;\r\n}\r\n\r\n.accordion-panel-privacy-us p {\r\n  margin: 0 0 16px 0;\r\n  font-size: 15px;\r\n  color: #333333;\r\n  font-family: 'Poppins', sans-serif;\r\n}\r\n\r\n.accordion-panel-privacy-us p:last-child {\r\n  margin-bottom: 0;\r\n}\r\n\r\n.desktop-only-heading-privacy-us {\r\n  display: none; \/* Hidden on mobile *\/\r\n}\r\n\r\n\/* --- Desktop Layout (Split-screen Sticky with Divider) --- *\/\r\n@media (min-width: 768px) {\r\n  .docs-container-privacy-us {\r\n    display: grid;\r\n    grid-template-columns: 280px 1fr;\r\n    gap: 60px;\r\n    padding: 60px 20px;\r\n  }\r\n\r\n  \/* Sticky sidebar activation + Vertical Separation border *\/\r\n  .docs-sidebar-privacy-us {\r\n    display: block;\r\n    position: sticky;\r\n    top: 40px; \r\n    height: fit-content;\r\n    border-right: 1px solid #e2e8f0;\r\n    padding-right: 40px;\r\n  }\r\n\r\n  .sidebar-title-privacy-us {\r\n    font-family: 'Poppins', sans-serif;\r\n    font-size: 18px;\r\n    font-weight: 700;\r\n    margin: 0 0 20px 0;\r\n  }\r\n\r\n  .docs-sidebar-privacy-us ul {\r\n    list-style: none;\r\n    padding: 0;\r\n    margin: 0;\r\n  }\r\n\r\n  .docs-sidebar-privacy-us li {\r\n    margin-bottom: 14px;\r\n  }\r\n\r\n  .docs-sidebar-privacy-us a {\r\n    display: inline-block;\r\n    text-decoration: none;\r\n    color: #555555;\r\n    font-size: 15px;\r\n    font-family: 'Poppins', sans-serif;\r\n    transition: color 0.2s ease;\r\n  }\r\n\r\n  .docs-sidebar-privacy-us a:hover {\r\n    color: #000000;\r\n  }\r\n  \r\n  \/* Active state triggers explicit underline style *\/\r\n  .docs-sidebar-privacy-us a.active {\r\n    font-weight: 700;\r\n    color: #000000;\r\n    text-decoration: underline;\r\n    text-underline-offset: 4px;\r\n  }\r\n\r\n  \/* Reset mobile accordion restrictions for desktop view *\/\r\n  .accordion-trigger-privacy-us {\r\n    display: none !important;\r\n  }\r\n\r\n  .docs-section-privacy-us {\r\n    border-bottom: none;\r\n    margin-bottom: 60px;\r\n  }\r\n\r\n  .accordion-panel-privacy-us {\r\n    max-height: none !important;\r\n    padding: 0 !important;\r\n    overflow: visible;\r\n  }\r\n\r\n  .desktop-only-heading-privacy-us {\r\n    display: block;\r\n    font-family: 'Poppins', sans-serif;\r\n    font-size: 28px;\r\n    font-weight: 700;\r\n    margin: 0 0 20px 0;\r\n    color: #000000;\r\n  }\r\n  \r\n  .accordion-panel-privacy-us p {\r\n    font-family: 'Poppins', sans-serif;\r\n    font-size: 16px;\r\n    color: #000000;\r\n  }\r\n}\r\n<\/style>\r\n\r\n<!-- ========================================== -->\r\n<!--                 JAVASCRIPT                 -->\r\n<!-- ========================================== -->\r\n<script>\r\ndocument.addEventListener(\"DOMContentLoaded\", function() {\r\n  \r\n  \/\/ Isolated array holding US Privacy Policy clauses precisely\r\n  const termsDataPrivacyUS = [\r\n    {\r\n      id: \"information-we-collect-privacy-us\",\r\n      title: \"Information We Collect\",\r\n      paragraphs: [\r\n        `We collect the following categories of personal information:`,\r\n        `<strong>Information You Provide to Us:<\/strong><br>\r\n        \u2022 Account information: full name, email address, zip code, cell phone number, and driver's license number (optional, for test scheduling features);<br>\r\n        \u2022 Profile information: state of residence, DMV test center location, expected test date, and driving experience level;<br>\r\n        \u2022 Payment information: billing address and payment card details (processed by our third-party payment processor; we do not store full card numbers);<br>\r\n        \u2022 Communications: messages you send us through in-app chat or email support.`,\r\n        `<strong>Information Collected Automatically:<\/strong><br>\r\n        \u2022 Device information: device type, operating system, browser type, and unique device identifiers;<br>\r\n        \u2022 Usage data: pages viewed, features used, routes accessed, session duration, and click-stream data;<br>\r\n        \u2022 Location information: approximate location based on IP address; precise GPS location only if you grant permission;<br>\r\n        \u2022 Log data: IP address, access times, referring URLs, and app crash reports.`,\r\n        `<strong>Information from Third Parties:<\/strong><br>\r\n        \u2022 Analytics providers (e.g., Google Analytics, Firebase);<br>\r\n        \u2022 App stores (Apple App Store, Google Play) for subscription and purchase verification;<br>\r\n        \u2022 Social login providers (e.g., Google, Apple Sign-In) if you choose to connect your account.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"how-we-use-your-information-privacy-us\",\r\n      title: \"How We Use Your Information\",\r\n      paragraphs: [\r\n        `We use your personal information for the following purposes:`,\r\n        `To create and manage your account and authenticate your identity;`,\r\n        `To provide, maintain, and improve the App and its features;`,\r\n        `To process subscription payments and manage billing;`,\r\n        `To personalize your experience and suggest relevant driving routes and test centers;`,\r\n        `To communicate with you about your account, updates, and support requests;`,\r\n        `To send you promotional emails or push notifications (with your consent, where required by law);`,\r\n        `To comply with applicable legal obligations, including responding to subpoenas and court orders;`,\r\n        `To detect, prevent, and address fraud, security incidents, and technical issues;`,\r\n        `To analyze usage trends and improve the quality and safety of our Services.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"how-we-share-your-information-privacy-us\",\r\n      title: \"How We Share Your Information\",\r\n      paragraphs: [\r\n        `We do not sell your personal information for monetary consideration. We may share your information in the following circumstances:`,\r\n        `<strong>Service Providers:<\/strong> We share information with third-party vendors who perform services on our behalf, such as cloud hosting, payment processing, email delivery, analytics, and customer support. These vendors are contractually obligated to use your information only as directed by us.`,\r\n        `<strong>Business Transfers:<\/strong> In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity, subject to the protections of this Privacy Policy.`,\r\n        `<strong>Legal Requirements:<\/strong> We may disclose your information to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of RouteBuddy, our users, or the public.`,\r\n        `<strong>With Your Consent:<\/strong> We may share your information for any other purpose with your explicit consent.`,\r\n        `<strong>Aggregated or De-identified Data:<\/strong> We may share aggregated or de-identified data that cannot reasonably be used to identify you with third parties for research, analytics, or other purposes.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"your-privacy-rights-privacy-us\",\r\n      title: \"Your Privacy Rights (CCPA Rights)\",\r\n      paragraphs: [\r\n        `<strong>California Residents -- California Consumer Privacy Act (CCPA) Rights:<\/strong>`,\r\n        `If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):`,\r\n        `\u2022 <strong>Right to Know:<\/strong> You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collecting or selling such information, and the categories of third parties with whom we share it.`,\r\n        `\u2022 <strong>Right to Delete:<\/strong> You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.`,\r\n        `\u2022 <strong>Right to Correct:<\/strong> You have the right to request that we correct inaccurate personal information we maintain about you.`,\r\n        `\u2022 <strong>Right to Opt-Out of Sale or Sharing:<\/strong> You have the right to opt out of the sale or sharing of your personal information. To exercise this right, click \"Do Not Sell or Share My Personal Information\" in the App's Privacy Settings.`,\r\n        `\u2022 <strong>Right to Limit Use of Sensitive Personal Information:<\/strong> You have the right to limit our use of sensitive personal information to certain permitted purposes.`,\r\n        `\u2022 <strong>Right to Non-Discrimination:<\/strong> We will not discriminate against you for exercising any of your CCPA rights.`,\r\n        `To submit a CCPA rights request, email privacy@routebuddy.com or call our toll-free number: 1-800-ROUTEBUDDY. We will respond within 45 days of receiving your verifiable consumer request.`,\r\n        `<strong>Virginia, Colorado, and Other State Residents:<\/strong><br>\r\n        Residents of Virginia (VCDPA), Colorado (CPA), Connecticut, Utah, and other states with comprehensive privacy laws have similar rights, including rights to access, correct, delete, and port your personal information, and to opt out of targeted advertising and profiling. Please contact us using the information in Section 9 to exercise your rights.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"childrens-privacy-privacy-us\",\r\n      title: \"Children's Privacy\",\r\n      paragraphs: [\r\n        `<strong>COPPA Notice:<\/strong> The App is not directed to, and we do not knowingly collect personal information from, children under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. Section 6501 et seq. If you are under 13 years of age, you are not permitted to create an account or use the App.`,\r\n        `If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly take steps to delete such information from our records. If you believe we may have collected information from a child under 13, please contact us immediately at privacy@routebuddy.com.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"data-security-privacy-us\",\r\n      title: \"Data Security\",\r\n      paragraphs: [\r\n        `We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption of data in transit using TLS, encryption of sensitive data at rest, access controls and authentication requirements, regular security assessments, and employee training on data handling practices.`,\r\n        `However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your personal information. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable state breach notification laws.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"data-retention-privacy-us\",\r\n      title: \"Data Retention\",\r\n      paragraphs: [\r\n        `We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally:`,\r\n        `\u2022 Account information is retained for the duration of your account and for up to 3 years following account deletion;`,\r\n        `\u2022 Transaction records are retained for 7 years for tax and accounting purposes;`,\r\n        `\u2022 Usage logs and analytics data are retained for up to 2 years;`,\r\n        `\u2022 Support communications are retained for up to 3 years.`,\r\n        `When your personal information is no longer needed, we will securely delete or de-identify it.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"changes-to-this-policy-privacy-us\",\r\n      title: \"Changes to This Policy\",\r\n      paragraphs: [\r\n        `We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy in the App, sending an email to your registered address, or through other appropriate means at least 30 days before the changes take effect.`,\r\n        `Your continued use of the App after the effective date of any updated Privacy Policy constitutes your acceptance of the changes.`\r\n      ]\r\n    },\r\n    {\r\n      id: \"contact-us-privacy-us\",\r\n      title: \"Contact Us\",\r\n      paragraphs: [\r\n        `For privacy-related inquiries, to exercise your privacy rights, or to report a privacy concern, please contact us at:`,\r\n        `RouteBuddy Inc -- Privacy Team<br> Email: privacy@routebuddy.com<br> Mailing Address: RouteBuddy Inc, Attn: Privacy Officer, 1209 Orange Street, Wilmington, Delaware 19801, USA`,\r\n        `For California residents, you may also submit requests through our designated web form at: www.routebuddy.com\/privacy-rights`\r\n      ]\r\n    }\r\n  ];\r\n\r\n  const tocContainerPrivacyUS = document.getElementById(\"desktop-toc-links-privacy-us\");\r\n  const contentContainerPrivacyUS = document.getElementById(\"main-docs-content-privacy-us\");\r\n\r\n  \/\/ Render components out of array dynamically\r\n  termsDataPrivacyUS.forEach((section, index) => {\r\n    \r\n    \/\/ 1. Build Desktop Left Navigation Item\r\n    const li = document.createElement(\"li\");\r\n    const link = document.createElement(\"a\");\r\n    link.href = `#${section.id}`;\r\n    link.textContent = section.title;\r\n    if (index === 0) link.classList.add(\"active\");\r\n    li.appendChild(link);\r\n    tocContainerPrivacyUS.appendChild(li);\r\n\r\n    \/\/ 2. 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